FAQ
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  • Q Where are your factory located?

    A We are in Hangzhou and about 2 hours from Hangzhou Airport by car.
  • Q Can I visit your factory?

    A Sure, we have our factory in Hangzhou, China. If you want to have a visit to our factory, please contact us to make an appointment.
  • Q What is your payment terms?

    A Payment Terms: T/T, L/C
  • Q Can we get samples?

    A We can surely offer you samples, so you can check the quality at first. Some time free samples regarding customer situation.
  • Q What is the lead time?

    A
    For the small order with semi-finished products in stock, we can deliver in 7-15 days. For container order, the lead time is usually 30-50 days after the deposit.
    Customer Sample is 7-10 days.
  • Q Which items can be customized?

    A We have our own factory, so most of items can be customized. Or customer can tell us your requirements, we will confirm you online.
  • Q Can you give warranty of your products?

    A Yes,we extend a 100% satisfaction guarantee of all our products shipped. Provided emails with details including pictures,we will send replacements at Our cost to repair the furniture.
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